FAQs

Frequently Asked Questions

Orders & Payment

How do I place an order?
Browse our collection, add products to your bag and check out. You'll receive an order confirmation by SMS/email.

Which payment methods do you accept?
UPI, credit/debit cards, net banking, wallets and Cash on Delivery (COD) on eligible pin codes.

Is Cash on Delivery available?
Yes, COD is available on most pin codes across India. Availability is shown at checkout.

Shipping & Delivery

How long will delivery take?
Orders are dispatched within 1–2 business days and usually delivered in 3–7 business days depending on your location.

Do you offer free shipping?
Yes – free shipping on prepaid orders above ₹499. A small shipping fee applies to smaller orders.

How can I track my order?
Visit our Track Order page or use the tracking link sent to you by SMS/email.

Products

How long do Kuhude Eau de Parfums last?
Our EDPs typically last 7–10 hours on skin, depending on skin type and weather.

Are your perfumes for men or women?
Bhokal leans masculine; Outlaw and Unbound are unisex and loved by everyone.

How long does a car perfume last?
Around 30–45 days depending on temperature and usage.

Are the dhoop cones charcoal-free?
Yes. Our Royal dhoop cones are made from herbs, sandalwood, temple flowers, spices, gums and barks with essential-oil fragrance – charcoal-free and free from harsh chemicals.

Returns & Cancellations

Can I return a product?
We accept returns for damaged, defective or wrong items reported within 48 hours of delivery. See our Return & Refund Policy.

Can I cancel my order?
Yes, before it is shipped. See our Cancellation Policy.

Still have questions? Write to support@kuhude.in or WhatsApp +91 90000 00000.