Return & Refund Policy

Return & Refund Policy

Because perfumes and pooja products are personal-care and consumable items, we accept returns only in the following cases:

• Product received is damaged or broken
• Product is leaking or defective
• Wrong product delivered

Eligibility

• Report the issue within 48 hours of delivery.
• Share your order ID with clear photos and an unboxing video.
• The product must be unused and in its original packaging (except for damage).

Opened or used products, or a change of mind about the fragrance, are not eligible for return.

Process

1. Email support@kuhude.in or WhatsApp +91 90000 00000 with your order ID, photos and video.
2. Our team will review and respond within 24–48 hours.
3. Once approved, we will arrange a reverse pickup or ask you to ship the product back.
4. After inspection, we will send a replacement or process a refund.

Refunds

• Prepaid orders: refunded to the original payment method within 5–7 business days after approval.
• COD orders: refunded via UPI / bank transfer to the details you share.
• Shipping and COD charges are non-refundable unless the error was ours.